COVID-19 Update15th July 2020
We are looking forward to get back to work and see everyone and we hope that you are well. A lot has changed since we saw you last and we are all still coming to grips with the COVID-19 pandemic and its’ effects.
We want to update you on our efforts in planning for a measured re-opening, and the steps we are taking to ensure we do everything possible to keep our patients and our team healthy.
The prime minster has announced that routine dentistry may restart on a phased return on the 8th of June 2020. During the pandemic we have been liaising closely with the relevant authorities including the British Dental Association, British Orthodontic Society, Care Quality Commission and Chief Dental Officer’s office to monitor the continually changing situation. Unfortunately the Chief dental officer only published the updated standard operating procedure yesterday outlining how we can work going forwards. This does not give us enough time to implement these and ensure all the staff are fully trained and to that end we are planning to reopen on the 15th of June 2020.
We will be following rigorous triage and scheduling protocols and office measures to ensure the safety and well-being of you, our patients, and the team members at Orthoclinque.
We ask for your patience. We had to cancel over 2800 appointments, and we know that there is a strong desire to get your treatment back on track as soon as possible.
We will eventually, but it will take time before we are allowed to practice as we used to. Due to the restrictions and extra procedures being placed we will have to be very firm in our processes to benefit everyone. These have been well thought out and reviewed and are in keeping with national guidance.
We have already begun rescheduling patients on a need basis, which is fair, efficient, and will serve everyone with getting back on track. Our practice procedures have temporarily changed and will include the following:
We have had to make these changes made to ensure the health and well-being of our patients and our team. We are taking your safety VERY seriously and we would ask for your patience and understanding. We appreciate that your treatment progress has been delayed, as has your estimated completion time. We wish that were not the case, but we are confident that we will get back on track to progress your treatment.
The Team at OrthocliniqueBack To News